The Citadel Resorts, Jiya, Palampur ∞ Discover spa retreats, reviews & deals for 2025

Book with us and save

up to 10%

compared to Booking.com

Key details

About Resort

Midway Dharamshala-Palampur, Palampur, India

The Citadel Resorts, Jiya offers a 3-star experience with mountain and river views in the Kangra district. This Palampur hotel features a terrace, free toiletries, and a flat-screen TV in all rooms. Amenities include complimentary breakfast and transport services from the nearby bus stand or airport.

Rooms & Amenities

Rooms feature a flat-screen TV with cable channels, a seating area, and an attached bathroom with hot and cold shower facilities. All double rooms include balconies and offer either mountain or river views, complemented by parquet or tile flooring.

Dining & Nearby Options

Dining options include onsite restaurants as well as additional nearby establishments. Guests receive a welcome drink on arrival, two bottles of mineral water per day, cookies, and a fruit basket in their room.

Services & Local Area

The resort provides complimentary pick or drop services from the nearby bus stands at Kangra, Dharamshala, Palampur, and Gaggal Airport, with prior notice during booking. Guests can also take advantage of facilities for arranging excursions to nearby attractions.

Landmarks & Transportation

Significant landmarks such as Chamunda Devi Temple (4 km) and Gopalpur Zoo (2.5 km) are easily accessible from the hotel. Public transport options, including Chamotu and Jadrangal bus stops, are within walking distance.

View all

Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double or Twin Room

Max:

2 persons

185 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Deluxe Double Room

Max:

2 persons

205 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Super Deluxe Double Room

Max:

2 persons

240 sq. feet

Bed options:

1 Double bed

Shower

Heating

room details

Check Prices

Show all roomsLess

Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Palampur 5.5 mi

Airports

Kangra (DHM) 16.6 mi

Pathankot Air Force (IXP) 67.0 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Buffets

The dining experience was simply excellent at The Citadel Resorts. The breakfast and dinner buffets offered a variety of delicious dishes. I especially enjoyed the Bhindi Masala and Jeera Aloo which were truly good! Each meal was a feast for the senses, and the lovely dining room offered amazing views of nature while we enjoyed our meals.

Hannah99. United Kingdom, 2024-03-15Read full review on

Comfortable Accommodations

The room I stayed in was incredibly comfortable with all the necessary features for a relaxing stay. The cleanliness was great, and the amenities provided made my stay feel very luxurious. I even received an upgraded room, which enhanced the experience even more! I appreciated the thoughtfulness in the room’s setup.

Gordon24. Australia, 2024-06-30Read full review on

Immaculate Facilities

The bathroom facilities were immaculate and well-appointed, providing a perfect space for relaxation after a day of adventures. Everything was spotless, and I appreciated the attention to detail in ensuring cleanliness and comfort.

Sophia_B. Canada, 2024-08-10Read full review on

Tranquil Escape

The serene environment of The Citadel Resorts provided the perfect backdrop for relaxation. I found my stay to be a rejuvenating escape, allowing me to unwind amidst the beautiful natural scenery. The leisure facilities added to the tranquil experience, making it a nice retreat.

Jacob_L. United States, 2024-01-25Read full review on

What’s included

General

Free Wi-Fi
Free parking
Safe deposit box
24-hour reception
Luggage storage
Coffee shop

Services

Free airport shuttle
Laundry
Dry cleaning
Tours/Ticket assistance

Dining

Paid breakfast
Restaurant

Spa & Leisure

Garden area
Library

Room features

Sitting area
Terrace
Balcony

Bathroom

Free toiletries

Media

Flat-screen TV
Telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

Midway Dharamshala-Palampur, Palampur, India

Map view

Midway Dharamshala-Palampur, Palampur, India

City landmarks

Lahla-Gopalpur Link Rd

Gopalpur Zoo

1.5 mi

Chamunda

Chamunda Devi Temple

2.5 mi

Durga Devi Mandir

1.7 mi

Trin Chen Cho Dey Monaestry

1.8 mi

Jia Monastery

1.9 mi

Nagri

Nandikeshwar Temple

1.9 mi

Jia Gurudwara

1.9 mi

Dhanota

Dorzong Buddhist Monastic instutute

2.1 mi

Baba's Cave

2.1 mi

Nagri

2.2 mi

Trail to Devi Himani Chamunda Mandir

Adi Himani Chamunda Temple

2.2 mi

Aadi Himani Chamunda Devi Mandir

2.2 mi

Chandar Bhan

Himani Chamunda

2.2 mi

10 Km From Palampur

Chamunda Nandikeshwar Temple

2.5 mi

Kangra Valley

2.4 mi

Malan Dadh Road Palampur Dharmashala Road

Chamunda Devi Temple of Devi

2.5 mi

Chamunda

2.5 mi

Chamunda Devi Market

2.5 mi

Chamunda Devi Mandir

2.5 mi

Gari Wali Mata

2.8 mi

Nearby

Dhanota

Dorzong Buddhist Monastic instutute

0 ft

Reviews and Ratings <br />

Feedback from previous guests about their experience.

82%

loved the resort and would return for another relaxing stay

8.2/10

Great

Rooms

8.2

Location

8.0

Service

9.2

Dining

7.8

Taylor

United Kingdom, March 2025

8.4/10

I had a memorable stay at The Citadel Resorts in Palampur. The architecture of the resort is a masterpiece, and the view from my room was simply stunning. However, the food options could have been wider and the furnishings, while decent, showed signs of wear. Overall, the hospitality made up for these issues, with the staff catering to all my needs.

Rooms

8.0

The rooms are decent and clean, and the building is a masterpiece of architecture.

Service

10.0

The staff were the nicest people you could meet and attended to all my needs whenever I asked.

Location

9.0

Perfectly perched on a hill, it's about 15km before Palampur on the way from Dharamshala, away from urban settlement.

Dining

7.0

The dining options were not very wide spread, but the food was tasty enough to fill me up.

Facilities

8.0

The resort offers facilities like laundry, dry cleaning, and a free shuttle service.

Nathaniel

United Kingdom, February 2025

8.6/10

I had a great stay at The Citadel Resorts, Jiya in Palampur. The stunning views of the valley, river, and snow-capped mountains made me feel like I was in a foreign country, which was a huge plus. While the services were excellent, the only downside was the location being a bit removed from the city, requiring some travel. Overall, it was a fantastic escape in nature.

Rooms

9.0

My room had excellent views with scenic beauty, and the quality of the bedding was top-notch, fitting for a luxurious stay.

Service

9.0

The hospitality was superb, with the resort manager Mr. Rajat providing personal attention, making me feel very welcome.

Location

8.0

The resort is beautifully placed in a tranquil valley, surrounded by mountains, offering a peaceful stay away from the crowds.

Dining

9.0

Breakfast was fantastic, with a buffet filled with fresh food, including delicious grilled fish, and the staff made sure everything was well refilled.

Facilities

8.0

They offered handy services like dry cleaning, free shuttle service, and tour assistance, which made my stay even better.

Hudson

United Kingdom, February 2025

7.6/10

My stay at Jiya in Palampur was quite memorable, thanks to its beautiful location and attentive service. While the rooms were clean and well-kept, I found them to be smaller than I expected. The dining experience was pleasant but didn't include a buffet as I had anticipated.

Rooms

7.0

The rooms to the valley and the white mountains were very clean and nicely kept, though smaller than average.

Service

9.0

The owner and staff were incredibly helpful and took personal care of us, providing exceptional concierge and room service.

Location

8.0

Located about 15 km before Palampur, the place was spellbinding but a bit difficult to reach at night; I recommend arriving before sunset.

Dining

6.0

When I booked, I expected a buffet, but instead, there were different items, including hand-made pasta.

Facilities

8.0

They offered convenient facilities like laundry and free shuttle service, adding ease to our stay.

Georgia

United Kingdom, December 2024

8.2/10

My stay at The Citadel Resorts in Jiya, Palampur, was a beautiful experience. The stunning views of valleys, rivers, and snow-capped mountains felt almost foreign, reminding me of Austria. While the location is a bit remote, the quality of food and outstanding hospitality made it all worth it.

Rooms

9.0

I enjoyed the excellent valley, river, and snow mountain view. It was like being in a foreign country.

Service

9.0

The hospitality was superb, with Mr. Rajat and the owner personally supervising breakfast. The whole experience felt welcoming.

Location

8.0

The resort is perched perfectly on a hill, surrounded by mountains, though it's somewhat remote. It was nice to escape the bustle of Dharamshala.

Dining

8.0

Dining was simple yet delicious. The outdoor dinner was refreshing, and breakfast options were tasty enough.

Facilities

7.0

Facilities like dry cleaning and free shuttle services made my stay more convenient. They also provided good guidance for reaching the resort from Delhi.

Antony

United Kingdom, September 2024

8.2/10

I had a fantastic stay at The Citadel Resorts, Jiya in Palampur. The views from my room were breathtaking, especially after being moved to a room with a mountain and river view. The food was delightful, and the hospitality from Mr. Rajat and the team was top-notch. However, the remote location meant longer drives to popular spots like McLeodganj, which might not be for everyone.

Rooms

8.0

The room I initially had didn’t have a great view, but after a quick request, I was shifted to another room that offered an outstanding view of the mountains and river.

Service

9.0

The service was excellent, especially from a kind-hearted gentleman named Uttam, who was friendly and always ready to help.

Location

7.0

The resort is somewhat remote, about 25-30kms from McLeodganj, so I had to plan for a two-hour drive there and back each day to visit the area.

Dining

9.0

Dining was impressive with a variety of delicious items. Breakfast was especially great, managed personally by the owner, which made it feel even more special.

Facilities

8.0

The resort had excellent facilities, including free shuttle services and tours/ticket assistance, adding convenience to my stay.